Information for EU Consumers pursuant to Art. 6(1) Consumer Rights Directive (2011/83/EU)
Important Notice: This right of withdrawal applies to consumers only (natural persons purchasing for purposes outside their trade, business, or profession). Business customers (B2B) are not entitled to this statutory withdrawal right.
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract for services, or from the day on which you acquire physical possession of the goods in case of physical products.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email).
Contact Details for Withdrawal:
FKM CLOUDSCALE TECHNOLOGIES LTD
Erofilis 50, Apartment A103
8016 Paphos, Cyprus
Email: [email protected]
You may use the attached model withdrawal form below, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
You will lose your right of withdrawal if:
Note for CloudScale Services: By subscribing to our service and requesting immediate access to the platform during the withdrawal period, you explicitly consent to the beginning of performance. If we have fully performed the service by providing you with complete access to our platform and you have actively used it, your right of withdrawal expires.
If you wish to withdraw from the contract, please complete this form and send it back to us:
To:
FKM CLOUDSCALE TECHNOLOGIES LTD
Erofilis 50, Apartment A103
8016 Paphos, Cyprus
Email: [email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale for the provision of the following service:
Service: _________________________________
Ordered on (*)/received on (*): _________________________________
Name of consumer(s): _________________________________
Address of consumer(s): _________________________________
Signature of consumer(s) (only if this form is notified on paper): _________________________________
Date: _________________________________
(*) Delete as appropriate
If you have any questions about your right of withdrawal, please contact us at [email protected].
The European Commission provides a platform for online dispute resolution (ODR), which can be found at: https://ec.europa.eu/consumers/odr
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